Archive for the ‘service delivery’ Category
Service Delivery is Giving the Customer What they want
Posted by: kenwbudd on December 22, 2010
Effective ITIL project leadership: Plan-Do-Check-Act
Posted by: kenwbudd on September 1, 2009
Posted by: kenwbudd on December 22, 2010
Posted by: kenwbudd on September 1, 2009